The inner workings of a department store where all the customers are animals!

A couple of rich laughing owls, where the husband wants nothing more than to make his wife happy.
A sea mink looking for a present for their father after many years of being apart.
A young Japanese wolf that quails at the idea of proposing to his beautiful girlfriend...

Our protagonist, Akino (a human woman), begins her new job as a concierge, where she will be tasked to serve “extinct species”.
All with the "help" of her elusive floor manager that pops out from the wildest places, and her coworkers who watch over her with care,
always ready to go into action when a client needs them; every one of them comes with a unique personality.

This is a story about a hardworking and witty protagonist doing her best to help all the troubled animal clients.