Tokyo, one of the world's most competitive hotels. There is a newly opened hotel here.
ZAIZEN HOTEL pursues the "hospitality" that Japan is proud of. Rookie concierge Rena Misaki met Ryo Sakakibara, a concierge who honed her skills in New York. They are busy with troubles that arise one after another.
Araki Shiro, the author of the "Sommelier" and "Bartender" comics, vividly portrays the people who work at the hotel = hoteliers.